Associate Director of Internal Communications

Unlock Your Potential: Qualifications for Success

• Bachelor’s degree in marketing, communications, or other related field
• 6+ years of experience developing and managing an internal communications strategy; A/E/C experience is a plus.
• Demonstrates strong oral and written communication skills including the ability to clearly transform complex issues into accessible, reader-friendly communications.
• Have a demonstrated understanding of and competence in communicating with culturally diverse teams, strongly preferred.
• Excellent communicator with ability to influence and persuade across all levels of the organization.
• Ability to take initiative to build strong, productive, and trusting relationships with all levels of an organization, and recognizes those relationships at important junctures.
• Professional and positive approach, self-motivated, team player, dynamic, creative with the ability to work on own initiative and think critically.
• Must have intellectual curiosity, resilience, resourcefulness, and strong consensus-building skills.
• Demonstrated creative and critical thinking skills and success in culture-building.
• Strong business analytics, relationship management, strategy development, project management, problem solving and change management skills.
• Exercise a high degree of tact and diplomacy; strong ability to handle sensitive information.
• Experienced and comfortable handling complexity and ambiguity while working across teams and projects to accomplish goals.

What you’ll be doing (and why you’ll love it)

• Develop and manage a strategic global internal communications plan by providing regular and transparent communication about the company’s goals, strategies, and updates to the organization.
• Ensure all internal communications articulate proper content across all mediums and maintain consistent messaging, tone of voice, and visual identity.
• Work closely with the executive team and other key departments (i.e., Human Resources, Finance, Operations, etc.) on communicating organizational announcements, key issues, and upcoming events.
• Advise executive team on internal communication best practices.
• Develop engaging and informative content for various internal communication channels, including intranet (The Mix), employee newsletters, emails, and other multimedia platforms.
• Lead internal communication efforts during periods of change management by providing timely and transparent communication.
• Determine the cadence of “all-hands” meetings and potential roadshows for executive team. Create the format by which they will be presented to all employees.
• Determine how the firm can use technology or different mediums to assist with making these events timely and meaningful to individuals at all levels of the firm.
• Communicate initiatives that inspire a highly engaged workforce throughout the organization and facilitate two-way communication channels to gather insight from employees.
• Support and facilitate employee meetings and forums, as needed.
• Partner with Human Resources to develop and execute internal events that drive company culture.
• Work closely with internal Philanthropy Committee members to ensure philanthropy initiatives are being implemented.
• Monitor, measure, and analyze the effectiveness of internal communication initiatives.

Why work with us?

• With a healthy 28+ year history in North America (and even longer in UK), we are at an exciting stage of growth as a business. There is palpable energy and momentum across the company that is easy to tap into and be inspired by. The people around you are welcoming and go out of their way to make their support known. 
 
• We are consistent Top Work-Places awardees with a strong employee first culture.  Let's chat and we can give you incredible examples of this culture at work. 
 
• MGAC is founded on an entrepreneurial culture, and you will be encouraged to embrace new ways of doing things, to deliver outcomes and positive experiences that regularly exceed client expectations. 
 
• We are a global company, yet we are committed to remaining nimble enough to provide our clients with a level of care that our bigger competitors struggle to achieve. 
 
• Your voice will be heard here, your ideas considered, and your efforts rewarded. Our relatively flat hierarchy means our directors’ doors are always open. We want you to work with us to build on a positive culture, to ensure your ideas and valued contributions (which have helped our clients) are recognized when it comes to reviews and appraisals. You will be truly valued and looked after.
 
• We support your wellness and promote a healthy blend of work/life balance.  We encourage you to take that PTO and offer cutting edge benefits. Top-notch free mental health support services are just the latest to be added to an incredible lineup.
 
• And last but not least... we're fun. At least we think so. :-D. There isn't a day that goes by where there isn't deep belly laughter heard in the hallways. 

Beyond the paycheck: Explore Our Comprehensive Benefits!

• Over the past decade, MGAC has been recognized as a Top Workplace by The Washington Post, affirming MGAC’s commitment to fostering a unique and collaborative environment where staff can grow personally and professionally. 


• MGAC’s competitive benefits contribute to our award-winning culture. On your first day of work, employees begin accruing vacation at a rate of 10 hours per month, equivalent to 3 weeks each year. Employees also receive 1 day off for their birthday! Sick leave accrues at 64 hours per calendar year or 8 days annually. Additionally, full-time employees are provided 9 paid holidays per calendar year.


• For more information on MGAC’s generous benefits, please visit our careers section on www.mgac.com.