In 2012, the city of Indianapolis hosted one of the most successful Super Bowl events in history, receiving rave reviews from attendees, fans, and journalists alike. The festivals were fun, the people were friendly, and the accommodations were modern and convenient. Following their winning bid in 2008, the city invested more than $3 billion in its hospitality offering, increasing the number of rooms in the downtown area to 7,100. This investment spilled over into the surrounding community as well, including the renovation of the 396-key Sheraton Indianapolis Hotel – a high-demand property connected to the city’s Keystone Crossing mall.
With a highly-anticipated deadline to meet, we were brought in to manage the complex project, including construction management and selection of the interior designer, procurement agent, general contractor, and specialty consultants. The renovation involved the replacement of all soft goods and casegoods in the hotel’s guest rooms, the expansion and relocation of the club lounge, and upgrades to the restaurant, bar, fitness center, and pool. The lobby was expanded significantly and implemented the brand’s new [email protected] approach – which brings the standard hotel business center into the lobby to create a more open, social environment. All guest rooms received high-speed internet access and new high-definition televisions. With careful planning and oversight, we maintained full operations throughout construction and delivered a world-class hotel in time for the big game – helping Indianapolis share their civic and team pride with sports fans around the world.